Home News Mount Sinai Hospital in Thika Exposed for Poor Services and Unpaid Staffs

Mount Sinai Hospital in Thika Exposed for Poor Services and Unpaid Staffs

Damning information has emerged about Mt. Sinai, a healthcare facility in Makongeni, Thika Town, Kiambu County, which is supposed to be at the forefront of promoting patient health.

by John The Baptist
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X post screenshot (Cyprian Nyakundi)

Mount Sinai Hospital in Makongeni, Thika, is under intense scrutiny following alarming reports from whistleblowers who have revealed the facility’s serious shortcomings in both management and patient care.

Through his X handle, blogger Cyprian Nyakundi has brought these issues to light by sharing messages from two anonymous sources who have firsthand experience with the hospital.

The first source, a former employee, painted a troubling picture of the conditions at Mount Sinai Hospital. “The person currently running the facility is not a medic,” the source disclosed.

Mt Sinai Hospital in Makongeni, Thika. Photo: Cyprian Nyakundi/X

Mt Sinai Hospital in Makongeni, Thika. Photo: Cyprian Nyakundi/X

The source went on to explain that the hospital’s owner routinely fails to pay the staff, with many employees leaving after enduring up to six months without receiving their salaries Despite taking the matter to the labour offices in Thika, no assistance was provided, leaving the employees with little recourse.

Also, the former employee also highlighted the hospital’s chronic shortage of supplies, noting that on some occasions, patients were forced to skip meals due to a lack of basic necessities.

Nevertheless, te source advised the public and those seeking employment to steer clear of the hospital, saying, “Avoid the hospital at all costs.”

A second source confirmed these disturbing claims, adding that the quality of medical services at the hospital is dangerously low. “The hospital is filled with incompetent medics. When you go there, you end up feeling worse,” the source claimed.

They described severe understaffing, with a single medic often juggling multiple critical roles, such as handling triage, consultations, and the pharmacy all at once. Basic medical supplies, such as test tubes, are reportedly in such short supply that patients are told to use bottles from home for urine samples.

Screenshot of Cyprian Nyakundi's X post (X)

Screenshot of Cyprian Nyakundi’s X post (X).

The source also criticised the hospital’s mismanagement of NHIF services, leaving patients with inadequate care despite regularly contributing to the fund.

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