Safaricom, Kenya’s leading telecommunications provider, is facing sharp criticism over allegations of sharing private call records and location data with rogue police officers involved in abductions and extrajudicial killings.
Through his X handle, Activist Francis Gaitho claim that the company has turned its technology into a weapon against innocent citizens, enabling illegal arrests and fostering a climate of fear.
Safaricom CEO Peter Ndegwa. Photo: Citizen TV Kenya Source: Facebook
Adding to the controversy are accusations of economic sabotage.
Safaricom has been slammed for its unreasonable service charges, deteriorating network quality, and a suspicious network outage on the evening of June 25 during anti-government demonstrations.
Critics argue this outage disrupted communication among protesters, fuelling suspicions of the company’s complicity in suppressing dissent.
Safaricom PLC CEO Peter Ndegwa delivers a keynote speech. Photo: The Star Source: Facebook
The backlash against Safaricom comes amid heightened anxiety ahead of planned nationwide demonstrations tomorrow. Citizens are gearing up to demand an end to abductions, extrajudicial killings, and the misuse of corporate resources to silence dissent.
Activist Francis Gaitho has called for peaceful protests at Safaricom shops and dealer outlets as part of this movement.
X influential figure Francis Ng’ang’a Gaitho poses for a photo. Source: Citizen TV Kenya (X)
As the outcry grows, Kenyans are determined to hold Safaricom accountable for its perceived role in aiding oppressive forces and failing to serve its customers effectively.
The demonstrations mark a pivotal moment in the public’s quest for justice and corporate responsibility.
Safaricom, once a symbol of innovation and national pride, now finds itself at the center of a storm of public discontent.
