Equity Bank CEO Dr. James Mwangi has come out strongly against corruption within the bank, sending a clear and firm warning to dishonest employees.
In a bold and emotional statement, he said the time for hiding behind silence and excuses is over. He promised to stand up for customers and clean the institution from within, no matter how difficult the process might be. His message was direct and full of urgency, signaling that changes are coming fast.
Dr. Mwangi targeted employees who have been working with criminals to steal money from customer accounts. He did not hold back when describing the damage such actions have caused, especially to small traders like mama mboga and other vulnerable people who trust the bank with their savings.
Dr James Mwangi, Group Chief Executive Officer. Photo. |
He made it clear that the days of pretending not to see such theft are gone. According to him, customer loyalty must come first, and there will be no room for anyone who puts personal greed above that.
“If you’ve ever stolen from mama mboga, your day has come,” Mwangi said, sending a powerful message to those hiding behind their positions.
He explained how these acts of fraud are not just numbers but real pain and suffering for ordinary Kenyans trying to make a living. For him, the bank must be a secure place where people feel safe to keep and manage their money, not a place where workers take advantage of loopholes to enrich themselves.
Mwangi said that Equity Bank will no longer act like a toll station where unethical workers exploit customers.
He made it clear that reforms are underway to make sure this stops immediately. He outlined plans to introduce tighter systems, increase internal checks, and audit operations across all branches. This way, any staff involved in fraud or misconduct will be found and removed.
Equity Group Chief Executive James Mwangi. [File, Standard]
He made it clear that no employee will be spared if found guilty, no matter their position in the company. It is now a matter of protecting the trust customers have in the bank.
Internal investigations at Equity have already led to some employees being fired. Mwangi hinted that more people will lose their jobs soon as the probe continues.
He urged staff to choose between honesty and being shown the door. “If you cannot be trusted, you have no place here,” he stated firmly.
His message is more than just a warning. It is a turning point for Equity Bank. For customers, it is a strong sign that the leadership is taking their complaints seriously.
For dishonest workers, the message is simple your time is up. Mwangi’s words show a determination to bring back confidence, discipline, and integrity to one of Kenya’s biggest banks.
