An insider from Nairobi West Hospital has come forward, revealing how Jayesh Saini and his family are allegedly manipulating Kenya’s public healthcare system.
The whistleblower, who has worked within Saini’s network and shared an exposē to Nelson Amenya, share troubling details about practices designed to control patient care and maximise profits for his facilities.
According to the insider, Jayesh Saini, a major player in Kenya’s private healthcare sector, reportedly uses his companies, including Nairobi West Hospital and LifeCare Hospitals, to dominate health services.
Also it is emerging that, more than 700 hospitals are contracted under his company, Medical Administrators Kenya Limited (MAKL), where staff are pressured to prioritise Saini-owned facilities over others.
Businessman Jayesh Saini. Source: Facebook
The insider explains that staff are instructed not to approve cases for treatment outside of these facilities, even if patients urgently need care elsewhere.
In contrast, no case is turned down within Saini’s hospitals, creating an unfair advantage while compromising patient care. Parents, teachers, and police officers have been left frustrated, sometimes travelling long distances to seek treatment approval directly from the MAKL offices.
What’s even more shocking is the claim that patients are often discharged prematurely to save on costs. Hospitals are told to cut bills drastically, with patients sometimes sent home after just 24 hours, regardless of whether they have fully recovered or not.
Indian-based businessman Jayesh Saini during a past media presser. Source: The Star/Facebook
The process doesn’t end there – claims are slashed at every stage, from admission to discharge. Even after reducing the bills, any small error could result in the entire claim being rejected. Meanwhile, Saini’s own facilities, particularly Nairobi West, reportedly receive full payments without delays.
These revelations highlight a deeply flawed system where profits come before patients. It raises urgent questions about the state of Kenya’s healthcare and the need for reforms to safeguard citizens from such exploitation.
